Providing clients with network maps, diagrams and a recording of the infrastructure set up, supporting accountability, budget and growth planning. From self-employed service providers and small office set ups, to multi office and interstate network systems.
WIRED & WIRELESS NETWORKS
Design and install customised wired and wireless networks that meet individual client need and expectation.
Through site inspection and evaluation, we will audit your existing infrastructure or design and build a wifi system to suit your needs, including corporate or business wifi, guest wifi or point to point connections.
Managed end-point security allows us to configure changes, monitor and scan your network and hardware, keeping your devices secure and up to date without interrupting your day. This includes email protection for incoming and outgoing correspondence, preventing potential and unknown threats.
DNS monitoring allowing us to control staff access to sites, block unwanted content and protect your business from unwanted surprises. A detailed monthly report is generated, outlining access activity to what has been blocked.
We consider the following impacting factors before deciding on the best back up process and procedure for your network;
Volume of data
Business policy and procedures
Industry governance and requirements
Secure and reliable data storage using the latest data encryption and multi -step authentication to protect your valuable data. Regular and customised reporting of data quantity and integrity in line with your individual and industry standard data retention policies.
An integral aspect of IT network and IT infrastructure management is monitoring the network. Hardware health, internet availability, network performance and security are monitored, alerting any issues or threats that may be present.
Mobile device monitoring and management can also be an included service to increase security and efficiency of mobile communication.
SCHEDULED SITE VISITS
We book this time in to physically check systems and hardware for damage and cleaning. We also schedule and book consultancy for ongoing upgrades, review and development of your IT infrastructure.
ON SITE SUPPORT
Onsite visit allows us to perform physical tasks such as replacing hardware upgrading network infrastructure such as modem, routers and switch.
With secure remote access we deliver technical support to your device to resolve problems preform maintenance and instruct staff on the usage of their device.
We provide cloud computing solutions based on the individual business network structure, access requirements, location and expectation. This may include but is not limited to Remote Desktop Servers, Domain Controllers and File Servers.
Empowering your staff with the most efficient and up to date cloud-based email, file sharing, file storage and telecommunication tools to excel in their daily tasks.